Being, meaning and AI: Why we’re working on ontology models and you should too
McGee Noble
How can you make content ready for AI discoverability and accurate interpretation? Start with an ontological model of real-world meaning.
Sweat the small stuff
Lorien Kaye
We content people often ponder big questions. But sometimes thinking about the small stuff is what helps us to achieve the big stuff.
Why do people like PDFs?
Angus Gordon
Despite all the issues with PDFs, our users and stakeholders still like them, at least for some things. Perhaps we should start asking why.
Be upfront when you can’t meet user needs
Lorien Kaye
As content designers we’re always trying to meet our users’ needs in the best and clearest way possible. That’s the very essence of our job. So what do we do if someone comes to our content with a need we just can’t meet?
Your UX problem is (probably) actually a content problem
Chantelle Perera
If your users are struggling to get what they need from your website, you need to fix the information you’re providing, not the way it looks.
Headless CMS: An unbiased introduction for content people
Angus Gordon
Wondering if headless CMS should be on your radar? Find out what it is, the benefits and drawbacks, and whether your organisation should consider it.
Content design and why I’m OK with being boring
Lorien Kaye
Why Scott Kubie’s instruction to ‘leave creativity to your content’ doesn’t sit right with me.
How the CDL workshop made me a content design evangelist (guest post)
Catherine O'Neil
Cat O'Neil, a participant in Australia's first Content Design London 2-day course, talks about what she learned about content design.
7 things we learned (and confirmed) when teaching Australia’s first Content Design London workshop
Lorien Kaye
Thoughts from the first Content Design London workshop in Australia
Meet the trainers for CDL's content design workshops in Australia
Lorien Kaye
Meet the trainers who'll be taking the Content Design London content design workshops in Australia.
There will be mess: Don't quarantine design from content
Angus Gordon
If we're serious about design and content intertwining, we have to accept that client discussions about design and content will intertwine too.
Putting the strategy in content strategy
Angus Gordon
As content strategists, it's easy to get caught up in page-level detail. But we need to spend some of our time doing Strategy with a capital "S".
Content strategy vs content marketing: A fight to the death?
Angus Gordon
Have content marketers hijacked content strategy? Should we care?
Content modelling: What, why and how
Angus Gordon
What do content strategists mean when they talk about content modelling? Why is it a good thing, and how do we go about it?
Why aren't all websites accessible?
Angus Gordon
Technology has opened up the world of reading to people with vision impairments. That's why it's so important that we make our websites accessible.
Taking content everywhere
Angus Gordon
How do we make our content adaptable to the ever-increasing number of ways people want to access it? We need to start by thinking about its structure.
Intuitive intranets: The newbie test
Angus Gordon
We all agree (hopefully) that websites should be intuitive. But what do we actually mean?
A lesson from ATMs: Don’t add features your users don’t want!
Angus Gordon
An annoying ATM feature has made me think about what we do when we make websites, and not saying “yes” to a new feature unless we know our users want it.
Content strategy for the rest of us: Tools for smaller websites
Angus Gordon
Just because you don’t have a big website, that doesn’t mean you don’t need content strategy.
A Google ranking factor you may not have heard about
Angus Gordon
In all the frenzy about content and links, one important factor in Google's search algorithm tends to get ignored.
Website admins deserve better!
Angus Gordon
People who have to manage and load website content deserve a seamless, non-frustrating experience just as much as their customers.
