Before you launch your shiny new website Simple tests you can use to make sure your website is as great as it looks. Read more about Before you launch your shiny new website
A lesson from ATMs: Don’t add features your users don’t want! An annoying ATM feature has made me think about what we do when we make websites, and not saying “yes” to a new feature unless we know our users want it. Read more about A lesson from ATMs: Don’t add features your users don’t want!