Susan is a web strategist with a background in visual design, IT, communication and business – the ideal combination for web strategy.

She believes that only websites with clear, measurable strategic goals have the capacity to succeed. She also became interested in the communication power of online communitiesn (now web 2.0) early in her web career and has worked to build this into her web projects since then. From 2005-2006 she lectured on the subject of 'building online communities' at Masters level at RMIT.

She has both experience and post-graduate qualifications in web communications with access to the latest research into best practice on the web. What we refer to as the "science" of communicating on web. She also fancies herself as a wit. She has provided consultant communication services over many years to a diverse range of government and corporate clients including Holden, Dept of Justice, the Dept of Education, Environment Victoria.